Disciplinary and grievance

14th March 2008 | London

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Course outline

The course provides the necessary skills and understanding in handling a disciplinary or grievance issue. It focuses on the key activities in handling a problem or behavioural matter from the time it comes to their attention through the investigation, disciplinary hearing and decision taking to the appropriate penalty or warning. The process in handling grievances is also addressed in the same way.

It identifies areas where bias and discriminatory practices can creep in, and explains the necessity of ensuring consistency at each stage. It will also start to explore understanding about behaviour, attitudes and non-verbal communication in conflict situations. Current case law affecting the regulations will be discussed.

Course objectives

• To enable delegates to develop the knowledge and skills of identifying, then handling effectively, disciplinary and grievance matters within the requirements of the law and within best practice

• To develop skills for those involved in the process of disciplinary and grievance in effective communication, including note taking. Increase confidence in taking on difficult cases and reducing risk where possible of employment tribunal claims